Contact
Get in touch
We’re a small team of keepers — real replies, no bots.
Questions about your account, a bug to report, feedback, or just want to say hi about your turtle or tortoise? Email us and we’ll get back to you, usually within a couple of business days.
What to include
To help us help you faster:
- The email address on your Turtly account.
- What you were trying to do, and what happened instead.
- For bugs: the page or screen, and a screenshot if you can.
Other resources
You can review our Privacy Policy, Terms of Service, and Refund Policy any time.